We needed a reliable system to help with our court documentation at our fast-growing law firm in the South of England.
Introduction
In the ever-evolving legal landscape, our law firm, Trethowans, is continually seeking ways to enhance efficiency and improve client experiences. We embraced technological innovation to streamline our court document creation and management processes. This case study delves into our decision to adopt Quantum Cloud as our forms software and explores the impact it has had on our daily operations.
Company Overview
Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.
We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2022 and 2023.
Choosing Quantum Cloud as Our Preferred Forms Software
We recognised the need for a reliable system to assist in the input and creation of Court documentation. Additionally, we aimed to simplify the electronic transmission of these forms. Quantum Cloud was selected as our solution due to its reputation for reliability and its ability to address our specific needs effectively. The decision was rooted in our desire for a more efficient workflow and a smoother experience for both our team and clients.
Frequency of Quantum Usage
Our users engage with Quantum Cloud regularly, with most logging in daily to several times a week. This frequent interaction underscores the software's integral role in our daily operations.
Most Frequently Used Forms
In our day-to-day work, we primarily rely on three forms within Quantum: Form E, D81, and Form H. These forms are critical to our legal practice and are accessed regularly to serve our clients effectively.
User-Friendliness and Intuitiveness
While it took some time for our team at Trethowans to adapt to Quantum Cloud, we now find it user-friendly and intuitive. The learning curve was worth the investment, as the software ultimately facilitated our tasks.
Impact of using Quantum Collaborate
Quantum Cloud's collaborate feature has significantly improved the client experience for us. Specifically, it has accelerated the completion of Form Es, making the process more efficient and cost-effective for both our firm and our clients.
Access to Support and Quality of Support
We commend Quantum Cloud's customer support. We find it accessible and responsive, with the ability to reach assistance immediately. Furthermore, Quantum Cloud offers follow-up training, ensuring that our users can maximise the software's potential.
Quantum Cloud’s Impact on Our Workflow
Quantum Cloud has transformed our workflow at Trethowans. It has streamlined processes and notably expedited the completion of more complex forms, enabling us to serve our clients more efficiently.
Utilisation of Free Training
We take full advantage of the free training offered by Quantum Cloud, recognising its importance in ensuring our team's proficiency and staying up-to-date with the software's capabilities.
Key Benefits of Quantum Cloud
For us, Quantum Cloud's most significant benefits are observed in the completion of Form Es and D81s, two critical components of our legal documentation.
Conclusion
In embracing Quantum Cloud as our forms software, Trethowans has witnessed a notable transformation in our workflow. The software's user-friendliness, collaboration features, and access to support have combined to enhance our efficiency and the overall client experience. Quantum Cloud has proven to be a valuable asset, allowing us to navigate the complex legal landscape more effectively.
