Q: How does Quantum benefit the team at Shakespeare Martineau LLP?
A: As someone who utilises Quantum on an almost daily basis, I find the system incredibly useful for our team at Shakespeare Martineau LLP. Quantum streamlines our processes by collating all necessary forms and providing helpful tools for document creation, such as ES1, ES2, Orders, and more. By having access to Quantum, we significantly reduce drafting time, particularly for tasks like Consent Orders, enabling us to handle our workload more efficiently.
Q: How have users found the training provided by Class Legal?
A: I have found the training provided by Class Legal to be highly beneficial. Our main contact, Lisa Crellin, is always approachable, friendly, and informative. The training has been instrumental in helping our team members navigate and maximise the use of Quantum effectively.
Q: How has your experience been working with Class Legal?
A: My experience working with Class Legal has been consistently positive. I've never encountered any issues, and the overall experience is characterised by ease and efficiency. Their support has been reliable, and any queries or assistance needed are promptly addressed.
Q: How do you find the experience of transferring or adding new users to Quantum?
A: The process of transferring or adding new users to Quantum is incredibly straightforward. I simply contact the Class Legal team via email, and they efficiently handle all necessary changes. Once adjustments are made, they promptly send a welcome email to the new or additional user with login details, ensuring a smooth onboarding process for everyone involved.
In summary, Quantum has become an indispensable tool for our team at Shakespeare Martineau LLP and the support provided by Class Legal further complements the software.