At Quantum Cloud, we believe great customer support is more than just answering questions—it’s about offering real help, building trust, and forming lasting relationships. We know how important it is for you to feel supported every step of the way. Here’s what you can expect from our dedicated support team:

Fast, Reliable Responses 

We understand that when you reach out for help, time is often of the essence. That’s why our team is committed to quick response times, so urgent issues are addressed as soon as possible. Even if we can’t provide an immediate solution, rest assured we’ll work hard to find one and get back to you promptly. Our office hours are 9 AM to 5:30 PM, Monday through Friday, so whether it’s a quick question or a deeper issue, we’re always just a call away during the workweek.

A Small, Friendly Team That Knows You 

With our small support team, you’ll always speak to someone familiar with you and your firm. This personalised approach ensures that you get consistent, efficient, and friendly service every time you contact us. At Quantum Cloud, we don’t just want to resolve your issues; we want to build a long-term relationship where you feel valued and understood.

Your Own Dedicated Account Manager

Meet Daisy Armstrong, your dedicated account manager. Daisy is with you every step of the way, from setup and training to ongoing support. She ensures that your Quantum Cloud experience is smooth and hassle-free. Plus, your subscription includes all the training and assistance you need—no hidden fees. Whether you’re new to Quantum Cloud or an experienced user, Daisy and our team are here to make sure you have everything you need to succeed.

Expert Support You Can Trust

Our team isn’t just knowledgeable—they’re specialists in Quantum Cloud. This means when you need help, you’ll get in-depth assistance from people who really understand the platform. No long wait times or endless call transfers—you’ll speak directly to a real person who can offer immediate solutions. We take pride in delivering personal, hands-on support when it matters most.

We’re Here for Your Clients Too

Our support doesn’t stop with you—we also assist your clients. Whether they need help resetting a password, setting up an account, or navigating the software, we’re available to guide them through the process. This extra level of service ensures that your clients have a smooth experience with Quantum Cloud as well.

At Quantum Cloud, your support experience is important to us. With our small, approachable team, expert knowledge, and personalised attention, we’re committed to being the support team you can count on. Get in touch today to see how we can help you make the most of Quantum Cloud.