Starting with new software can be exciting, offering fresh possibilities and presenting opportunities for growth. While features and pricing usually stand out, customer support and training are two key factors that can shape your experience with a new software. At Quantum Cloud, we believe these are essential for ensuring you and your team can use the software smoothly and with confidence. This allows you to maximize the value of your subscription. Here's why we focus on support and training when you begin your journey with Quantum Cloud:
New User Training & Support
Adopting a new Family Form Drafting software may seem complex at first, but our tailored training and dedicated support ensure a seamless and efficient transition. Quantum Cloud provides new user training to help your team get comfortable with the software from day one, giving users the confidence to use the software effectively and efficiently. Our responsive customer support team ensure that any issues during integration are quickly resolved, preventing unnecessary delays. With proper support, your team can hit the ground running.
Maximise Your Subscription
Subscribing to Quantum Cloud is just the first step – to ensure that you get the most out of your subscription, your team needs to use it to its full potential. Our training helps you explore all of Quantum Cloud’s features and improve efficiency . Any training and support are provided in your subscription price, we aim to ensure that you, and your team, stay updated on any new features and have access to the support you need, when you need it.
Quick Access to Support
With no call queues or automation, we pride ourselves on fast and effective support that keeps your team productive and your firm moving forward. Everyone appreciates smooth, hassle-free operations without interruptions or issues. With our knowledgeable customer support team in place, any problems that do come up are addressed quickly, ensuring your work flows seamlessly. Our team is available from Monday to Friday, 9 am to 5:30 pm via phone or email for any technical queries or questions.
Tailor Quantum Cloud to Your Needs
Our training often uncovers customisation options, like the flexible 'Income Needs' section of the Form E, to help you tailor Quantum Cloud to suit your specific workflows. Every Family Law team is different, and your software should be flexible to meet your unique needs. Our customer support team offers expert advice to help you use Quantum Cloud more efficiently and boost productivity.
Great customer support and training make all the difference when choosing a software provider. We provide a smooth onboarding process to ensure you get the most out of your subscription, prevent downtime, reduce risks, and tailor the software to your specific needs. Don’t miss out—book a demo with us today to discover why our customer support is second to none and see firsthand how we can help your Family Team succeed.
